New Delhi, India

Frequently Asked Questions

Please read our FAQ before sending us a message.

What is StudioBackdrops.com?

StudioBackdrops.com is a one of kind concept store based in India. Starting with an online e-commerce model it will soon be opening special flagship stores around India.

How Can I Check the Status of My Order?

Simply log in to your account and check the progress of your order while it's being processed.

Pending - order has been submitted and is being imported to our database

On Hold - order is being verified or has payment issues

Ready - order is ready to be processed

Picked - order is currently being picked in the shipping department

Invoiced - order has been finalized and ready to be packed

Shipped - order has been shipped and is in transit

Backorder - one or more of the items in your order are out of stock; we are waiting for the item(s) to become available

Canceled - the order is canceled.

How Do I Cancel an Order?

You can contact us at orders@studiobackdrops.com or click on Cancel at your order page.

How do I submit a review for an item?

To Review an item, go to that items product page, and then click the link to write a review. You will then be prompted to review your product. The review that you submit may be posted on our website.

How secure is the StudioBackdrops.com checkout?

StudioBackdrops.com has a GoDaddy Secure certificate assuring that all information entered is encrypted and cannot be accessed by any outsider. All transactions are 100% secure. You can be fully assured that none of the provided information will be sold or imparted for trade or sale.

Where do I find discount codes?

Our promo codes will be sent to you at various times throughout the year so subscribe to our newsletter for some amazing offers and promo codes.

What are the delivery charges for orders from the Online Shop?

All shipping is currently free and is done in 4-5 Business Days depending on Order.

Which payment methods are accepted in the Online Shop?

We accept Credit Cards, Debit Cards, Netbanking and many Wallets through CCAvenue.

Do I receive an invoice for my order?

The Invoice for your order will be attached to your Shipment Package. 

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