Return Request Form
To initiate a return or exchange, please complete the following steps:
- Fill up the Return Request Form below
- Allow 24-48 hours for us to review your return request.
- Once approved, a return pickup will be generated and the product picked up from the delivery address.
- Ensure all items are packaged properly before pickup.
- Once the product reaches our warehouse, it will undergo inspection to ensure the product is fit for re-sale.
- When the product passes inspection and the restocking process is completed, the remaining balance will be made available in your StudioBackdrops.com account.