Return Request Form

To initiate a return or exchange, please complete the following steps:

1. Fill up the Return Request Form below
2. Allow 24-48 hours for us to review your return request.
3. Once approved, a return pickup will be generated and the product picked up from the delivery address.
4. Ensure all items are packaged properly before pickup.
5. Once the product reaches our warehouse, it will undergo inspection to ensure the product is fit for re-sale.
6. When the product passes inspection and the restocking process is completed, the remaining balance will be made available in your StudioBackdrops.com account.