Okhla Phase 2

We’re open Monday – Saturday, 10 a.m. – 8:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We use one of India’s Oldest and Most Secure Payment Gateway: CCAvenue. We accept Debit Cards, Credit Cards, Netbanking.

How long will delivery take?

We ship all our orders through FedEx Economy which usually takes up to 7 days to deliver after shipping, to most Metros.

How secure is shopping in the Online Shop? Is my data protected?

We use the latest SSL encryption standards. You can read the privacy policy to understand what data is accessed by us and/or retained.
We do not collect payment information of any manner.

What exactly happens after ordering?

Once an order is placed on our website, your order is immediate shipped if the product is available.
In case of muslin backdrops, which we manufacture in-house, we usually manufacture a fresh piece and ship it out as soon as it is ready.

Do I receive an invoice for my order?

You will receive an automated digital invoice once your order is finalised.

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