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Got Any Queries? Connect with Us

At Studiobackdrops, we make sure your questions are answered instantly. Our dedicated team works round the clock to resolve all issues for you on time.

WhatsApp

+91 84470 55500

For Any Order Related Queries

Available Monday to Saturday, 12pm to 8pm

Message us on WhatsApp

Phone

+91 84470 55500

For All Shipment Related Queries

Available Monday to Saturday, 12pm to 8pm

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Email

[email protected]

Raise a Concern

Available 24/7, Response Within 24 hrs.

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Facing Issues with Your Order?

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    We typically respond within 24hrs. Thank you for your patience.

    • Our Office Hours are 12pm to 8pm, Monday to Saturday
    • We respond within 24hrs.
    • Connect over WhatsApp for quicker replies

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    Need More Help?

    Track your orderCheck the status of your order→Issue with your OrderRaise a complaint or replacement request→Bulk PurchaseGot a large order? Connect with our sales team→Work with usWant to collaborate with us? Connect with our team→

    FAQs

    Popular Queries

    Where is my order?

    Track your order here:

    Where is my invoice?

    You can download your invoice from here or email us

    How can I cancel my order?

    You can fill out the cancellation request form here:

    How can I get a discount?

    Check out our loyalty programme

    How can I return my order?

    Read our complete return policy here

    Our Office

    Where We Are

    Registered office

    DLF Prime Towers, Okhla Industrial Area Phase I, New Delhi 110020

    For Your Records

    Grievance Redressal

    In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the details of our business and Grievance Officer are published below.

    Business (legal) name: StudioBackdrops.com
    Registered office: DLF Prime Towers, Okhla Industrial Area Phase I, New Delhi 110020

    Grievance Officer: Archisman Misra
    Designation: Proprietor & Grievance Officer
    Email: [email protected]

    How we handle your grievance: We will acknowledge any complaint within 48 hours of receipt and endeavour to resolve it within one month. This covers order, product, refund and service complaints.